Returns & Exchanges

At Sorry State Records, we want you to be completely satisfied with your purchase. If your vinyl arrives damaged or is defective, we offer a 30-day window for returns and exchanges to ensure your collection remains top-tier.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue or defect.

• 2.
  Verify Condition

  Provide photos of any shipping damage or a description of audio defects to help us process your request quickly.

• 3.
  Pack and Ship

  Once approved, securely pack the items in their original mailer and use the provided return shipping label.

• 4.
  Receive Refund or Replacement

  After we receive and inspect the return, we will issue a full refund to your original payment method or ship out a replacement copy.